Please book your tickets and select an arrival time slot. This is not a limit on how much time you have at the Park, it is just an arrival time, you are welcome to stay all day.

For information on booking and tickets available, please see the website HERE

On completion of your order, you will receive a confirmation email. Please either save to your mobile or print and bring it with you to present at reception along with any other ticket or ID mentioned in the booking details.

For full details of what to expect when you visit, please see our website page here 

It is the sole responsibility of the ticket holder to ensure that the ticket is used in the correct manner on the date specified. Paradise Park will not accept responsibility for tickets which have been lost, stolen, forgotten about or for any other reasons which may have prohibited their use.

Once a ticket has been booked in for a specific date, we will not refund it due to extremely adverse weather conditions but can move it to another date.

The only time where a refund may be offered is if Paradise Park is required to close again. We would first offer to re-book your tickets, but if a refund is required then please note there would be a £3.50 processing fee as we incur charges through the payment system and to cover admin.

No, it is not essential to book an arrival time online. You can arrive when you wish and present your Annual Pass at reception. If booking online, please bring your booking confirmation (either saved to your mobile or printed out) along with your Annual Pass.

If you are not able to use the ticket on the date and time specified we do not offer extensions and the ticket will expire.

Children must be accompanied by an adult. Please see our admissions page for any age restrictions.

Yes please see our admissions page for details HERE.

One carer can come in at the concession rate for each cared for disabled person they are accompanying. Please provide proof of disability for the person you are caring for when you arrive. This can be any of the following documentation:

• Disability Living Allowance (DLA)
• Personal Independence Payment (PIP)
• Blue Badge (photo ID required)
• Access Card with +1 symbol

A carer must be over 14 years of age and capable of assisting the guest who has the disability. The carer would be expected to understand the disabled person’s condition and assist them in managing it for the duration of their visit.

There are toilet facilities with baby changing by the main picnic lawn and inside the JungleBarn Play Centre.

For current opening times please click HERE.

Yes we have our own free car park, and on busy days, we have an adjacent field that we open up just two minutes from the entrance.

Most of our paths and areas are designed for easy access for wheelchair and scooter users. You’re welcome to bring your own mobility scooter or wheelchair as usual. If you would like to borrow one of our mobility scooters please call the shop on 01736 751023 so we can reserve it for you and have it sanitised and ready. Please see full details in our Access Statement HERE.

Please read our Access Statement for full details here.

During the summer season the JungleBarn is part of an overall visit to Paradise Park and we are not able to offer separate JungleBarn only entry. But in winter when our opening hours reduce due to daylight, the JungleBarn remains open after the Park has closed and you can visit the JungleBarn only. For full information on availability during the winter, please see the ‘Admissions‘ page.

Please note: that on a handful of extremely busy days in school holidays, we may introduce a fair use policy for the JungleBarn Play Centre so that we can ensure everyone can enjoy some indoor fun family time. Thank you for your understanding.

Yes we have Paradise Island next to the main stage. More details avialable here.

Yes we have a large picnic lawn and other areas with tables and benches. 

We have over 130 species, mainly birds, but also red pandas, otters, donkeys and more. For more details please click here

Please see our 'Weather Check' page on our website HERE

You should find most of your questions answered on our ‘Pet Parrot Ownership‘ page, but if not please email us at info@paradisepark.org.uk and we will do what we can to help.

Please see our website HERE

Go to our ‘Discover Hayle’ page here

Paradise Park is no smoking, but you can go to a designated outside area to smoke. 

For a list of local accommodation providers please see our ‘links’ page here

Please email us on info@paradisepark.org.uk. A lot of information can be found on our website paradisepark.org.uk and via our Infoline: 01736 751020.